<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Account Settings—My Account

Login Name

Enter the login name for the user.

Display Name

Enter a name for the user for display purposes. This will not be used for login.

Primary Email Address

Enter the user's email address.

Password

Define the user's password. For security reasons, the account settings page does not contain the password. Choose between:

• Don't change
• Specify new password

If you choose to specify a new password, enter the old password, and the new password twice.

Note: The new password must be at least 8 characters long. It must contain a number and a capital letter. The password of a PRTG Administrator user can only be changed by this PRTG Administrator user himself.

Passhash

Click Show passhash to display the passhash for the selected user. You need the passhash of a user if you use the PRTG Application Programming Interface (API). This setting is shown for your information only and cannot be changed here.

Account Type

This setting is only shown for administrator users. However, it is not shown if the user you modify the account settings for is a member of a group with administrative rights.

Define the account type for the current user. Choose between:

• Read/Write User: You may change settings.
• Read Only User: You may not edit any settings except your own password. This is a good choice for public or semi-public logins.

Note: This setting cannot be changed for the default administrator user.

Allow Acknowledge Alarms

This setting is only visible if read only user is enabled above. Acknowledging an alarm is an action which requires write access rights. However, you can explicitly allow this action to read-only users. If enabled, they still do not have write access, but may acknowledge alarms. Choose between:

• Allow: Allow acknowledging alarms for this user.
• Deny: The user will not be able to acknowledge alarms.

Password Changes

Decide if you want the user to be able to change the password of the account or not. If you allow the user to change the password, this option will be available in the respective My Account settings of this user. Choose between:

• User may change the account's password
• Deny the right to change the password (default)

Note: This field is only visible if you edit this option for read-only users as an administrator.

Primary Group

This setting is only shown for administrator users. Select the primary group for the current user. Every user has to be member of a primary group to make sure there is no user without group membership. Membership in other user groups is optional. For user experience, there is no difference between the primary and other user groups.

Status

This setting is only shown for administrator users. Define the status of the current user. Choose between:

• Active: The current user can login to the account.
• Inactive: The current user's login is disabled. Use this option to temporarily deny access for this user.

Note: This setting cannot be changed for the default administrator user.

Last Login

Shows the time stamp of the user's last login. This setting is shown for your information only and cannot be changed here.

Member of

Shows the groups the current user is member of. Access rights to the device tree are defined on group level. This setting is shown for your information only and cannot be changed here.

Auto Refresh Type

Specify how PRTG's web pages will be refreshed for the current user. Choose between:

• Refresh page elements using AJAX (recommended): Automatically refresh the single page elements on the web pages.
• Refresh whole page: Automatically reload the whole page with every refresh interval.
• No auto refresh: Do not automatically refresh web pages.

Auto Refresh Interval (Sec.)

This setting is only relevant when auto refresh is enabled above. Enter the number of seconds that will be waited between two refreshes. We recommend using 30 seconds or more. Minimum value is 20 seconds. Note: Shorter intervals create more CPU load on the server running the PRTG core server. If you experience load problems while using the web interface (or PRTG maps), please set a higher interval.

Play Audible Alarms

Define when an audible alarm will be played for the current user on web pages whenever there are alarms in PRTG. Choose between:

• Never: Do not play sound files on any web pages.
• On dashboard pages only: When there are alarms, play a predefined sound on dashboard pages only. The sound will be replayed with every refresh of a dashboard page.
• On all pages: When there are alarms, play a predefined sound on all web pages. The sound will be replayed with every page refresh.

For more information about audible notifications and supported browsers, please see the More section below.

Homepage URL

Define the user's default page loaded after login and when clicking on the Home button in main menu.

Max. Groups/Devices per Group

To provide you with a speedy user experience PRTG tries to keep the page size for the page showing the device tree small by automatically folding groups and devices with many items. Define how many groups and devices are shown at maximum before the automatic reduction is performed. We recommend using a value between 10 and 30.

Max. Sensors per Device

To provide you with a speedy user experience PRTG tries to keep the page size for the page showing the device tree small by automatically folding groups and devices with many items. Define how many sensors are shown at maximum before the automatic reduction is performed. We recommend using a value between 10 and 30.

Timezone

Define the time zone for the current user. Depending on the time zone you select here, PRTG shows the according time for the current user in all data tables and data graph legends, for example.

Note: PRTG derives UTC (Coordinated Universal Time) from the system time set on the PRTG core server for this purpose.

Date Format

Define the format of dates for the current user.

Note: This setting will take effect after the next login.

Email Notifications

Define if you want to get emails from the ticket system. Choose between:

• I want to receive an email whenever a ticket changes: You will receive an email each time a ticket is assigned to you or your user group, or if a ticket which is assigned to you or your user group is changed.
  Note: If you edit tickets which are assigned to you or your user group, or you assign a ticket to yourself or your user group, you will not get an email.
• I do not want to receive any emails from the ticket system: You will not get any emails about tickets.