<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Windows MSMQ Queue Length Sensor
The Windows MSMQ Queue Length sensor reads the number of messages in a Microsoft Message Queue of the parent device.
It shows the following:
- Total number of messages in the queue
- Execution time

Windows MSMQ Queue Length Sensor
Click here to enlarge: http://media.paessler.com/prtg-screenshots/windows_msmq_queue_length.png
- Requires .NET 4.0 or 4.5 to be installed on the probe system. Note: If the sensor shows the error PE087, please additionally install .NET 3.5 on the probe system.
- Requires Windows credentials in the parent device settings.
- Requires the MSMQ service to be running on both the probe and the target system.
- We recommend Windows 2012 R2 on the probe system for best performance of this sensor.
- Knowledge Base: How do I activate Message Queuing in my Windows installation?
- Note: This sensor type can have a high impact on the performance of your monitoring system. Please use it with care! We recommend that you use not more than 50 sensors of this sensor type on each probe.
This sensor type requires the Microsoft .NET Framework to be installed on the computer running the PRTG probe: Either on the local system (on every node, if on a cluster probe), or on the system running the remote probe. If the framework is missing, you cannot create this sensor.
Required .NET version (with latest updates): .NET 4.0 (Client Profile is sufficient) or .NET 4.5. Please see the More section below for details.
Requirement: Windows Credentials
Requires credentials for Windows systems to be defined for the device you want to use the sensor on. In the parent device's Credentials for Windows Systems settings, please prefer using Windows domain credentials.
Note: If you use local credentials, please make sure that the same Windows user accounts (with the same username and password) exist on both the system running the PRTG probe and the target computer. Otherwise the sensor cannot connect correctly.
Note: Your Windows credentials may not contain any double quotation marks ("). If they do, this sensor will not work!
Requirement: Message Queuing Service
In order for this sensor to work, the MSMQ "Message Queuing" service must be started both on the target system and on the computer running the PRTG probe: Either on the local system (on every node, if on a cluster probe), or on the system running the remote probe. Additionally, the MSMQ "Message Queuing" service must also be started on the target computer.
To enable the service, please log in to the respective computer and open the services manager (e.g. via services.msc). In the list, find the respective service and set its Start Type to Automatic.
Depending on your Windows version you may first need to install the Microsoft Message Queue (MSMQ) Server.
Note: When installing Microsoft Message Queue (MSMQ) Server, make sure you install it including the Directory Service. Depending on your Windows installation this might have different names, such as
- MSMQ Active Directory Domain Service Integration
- Directory Service Integration
- Active Directory Integration
For details, please see More section below.
The Add Sensor dialog appears when adding a new sensor on a device manually. It only shows the setting fields that are imperative for creating the sensor. Therefore, you will not see all setting fields in this dialog. You can change (nearly) all settings in the sensor's Settings tab later.
Select the message queues you want to monitor. PRTG creates one sensor for each queue you choose in the Add Sensor dialog. The settings you choose in this dialog are valid for all of the sensors that are created.
The following settings for this sensor differ in the 'Add Sensor' dialog in comparison to the sensor's settings page:
Sensor Settings |
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Message Queue |
You see a list with the names of all items which are available to monitor. Select the desired items by adding check marks in front of the respective lines. PRTG creates one sensor for each selection. You can also select and deselect all items by using the check box in the table head. If there are no message queues available, you will see a corresponding message. Note: This sensor cannot monitor sub-queues. |
On the details page of a sensor, click on the Settings tab to change its settings.
Note: Usually, a sensor connects to the IP Address or DNS Name of the parent device on which you created this sensor. See the Device Settings for details. For some sensor types, you can define the monitoring target explicitly in the sensor settings. Please see below for details on available settings.
Basic Sensor Settings |
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Sensor Name |
Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets. |
Parent Tags |
Shows Tags that this sensor inherits from its parent device, group, and probe. This setting is shown for your information only and cannot be changed here. |
Tags |
Enter one or more Tags, separated by space or comma. You can use tags to group sensors and use tag–filtered views later on. Tags are not case sensitive. We recommend that you use the default value. You can add additional tags to it, if you like. Other tags are automatically inherited from objects further up in the device tree. These are visible above as Parent Tags. |
Priority |
Select a priority for the sensor. This setting determines where the sensor is placed in sensor lists. Top priority is at the top of a list. Choose from one star (low priority) to five stars (top priority). |
Sensor Settings |
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Message Queue |
Shows the name of the queue that this sensor monitors. Once a sensor is created, you cannot change this value. It is shown for reference purposes only. If you need to change this, please add the sensor anew. |
Message Queue Type |
Shows the type of the queue that this sensor monitors. Once a sensor is created, you cannot change this value. It is shown for reference purposes only. If you need to change this, please add the sensor anew. |
Min. Message Age |
Optionally define an age in minutes the message has to be old to be counted. If set, messages younger than this age are not regarded. If you leave this field blank, the sensor will not check for the message age. Please enter an integer value or leave the field empty. |
If Value Changes |
Define what this sensor will do when the sensor value changes. You can choose between:
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Debug Options |
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Sensor Result |
Define what PRTG will do with the sensor results. Choose between:
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Sensor Display |
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Primary Channel |
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel will always be displayed below the sensor's name. The available options depend on what channels are available for this sensor. Note: You can set another primary channel later by clicking on the pin symbol of a channel in the sensor's Overview tab. |
Chart Type |
Define how different channels will be shown for this sensor.
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Stack Unit |
This setting is only available if stacked graphs are selected above. Choose a unit from the list. All channels with this unit will be stacked on top of each other. By default, you cannot exclude single channels from stacking, if they use the selected unit. However, there is an advanced procedure to do so. |
By default, all following settings are inherited from objects higher in the hierarchy and should be changed there, if necessary. Often, best practice is to change them centrally in the Root group's settings. To change a setting only for this object, disable inheritance by clicking on the check mark before the corresponding setting name. You will then see the options described below.
Scanning Interval |
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Scanning Interval |
Select a scanning interval (seconds, minutes, or hours) from the list. The scanning interval determines the time the sensor waits between two scans. You can change the available intervals in the system administration. |
When a Sensor Reports an Error |
Define the number of scanning intervals that a sensor has time to report an error before the sensor will be set to a Down status. The sensor can try to reach a device several times, depending on the setup you can specify here, to help avoid false alarms if the monitored device has only temporary issues. For previous scanning intervals with failed requests, the sensor will show a Warning status. Choose between:
Note: Sensors that monitor via Windows Management Instrumentation (WMI) always wait at least one scanning interval until they show an error. It is not possible to set a WMI sensor "down" immediately, so the first option will not apply to these sensor types (all other options can apply). Note: If a sensor has defined error limits for channels, this sensor will always be set to a Down status immediately, so no "wait" option will apply. Note: If a channel uses lookup values, the sensor will always be set to a Down status immediately, so no "wait" options will apply. |
Schedules, Dependencies, and Maintenance Window |
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Note: Inheritance for schedules, dependencies, and maintenance windows cannot be interrupted. The corresponding settings from the parent objects will always be active. However, you can define additional settings here. They will be active at the same time as the parent objects' settings. |
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Schedule |
Select a schedule from the list. Schedules can be used to monitor for a certain time span (days, hours) throughout the week. With the period list option it is also possible to pause monitoring for a specific time span. You can create new schedules and edit existing ones in the account settings. Note: Schedules are generally inherited. New schedules will be added to existing ones, so all schedules are active at the same time. |
Maintenance Window |
Specify if you want to set-up a one-time maintenance window. During a "maintenance window" period, this object and all child objects will not be monitored. They will be in a paused state instead. Choose between:
Note: To terminate a current maintenance window before the defined end date, you can change the time in Maintenance End At field to a date in the past. |
Maintenance Begins At |
This field is only visible if you enabled the maintenance window above. Use the date time picker to enter the start date and time of the maintenance window. |
Maintenance End At |
This field is only visible if you enabled the maintenance window above. Use the date time picker to enter the end date and time of the maintenance window. |
Dependency Type |
Define a dependency type. Dependencies can be used to pause monitoring for an object depending on the status of another. You can choose between:
Note: Testing your dependencies is easy! Simply choose Simulate Error Status from the context menu of an object that other objects depend on. A few seconds later all dependent objects should be paused. You can check all dependencies in your PRTG installation by selecting Devices | Dependencies from the main menu bar. |
Dependency |
This field is only visible if the Select object option is enabled above. Click on the reading-glasses and use the object selector to choose an object on which the current sensor will depend. |
Delay (Seconds) |
Define a time span. After the master object for this dependency comes back to an Up status, the beginning of the monitoring of the depending objects will be additionally delayed by the time span you define here. This can help to avoid false alarms, for example, after a server restart, by giving systems more time for all services to start up. Please enter an integer value in seconds. Note: This setting is not available if you choose this sensor to be the Master object for parent. In this case, please define delays in the parent Device Settings or in the superior Group Settings. |
Access Rights |
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User Group Access |
Define which user group(s) will have access to the object you're editing. A table with user groups and types of access rights is shown: It contains all user groups from your setup. For each user group you can choose from the following access rights:
You can create new user groups in the System Administration—User Groups settings. To automatically set all objects further down in the hierarchy to inherit this object's access rights, set a check mark for the Revert children's access rights to inherited option. For more details on access rights, please see the section User Access Rights. |
Knowledge Base: How do I activate Message Queuing in my Windows installation?
Knowledge Base: Which .NET version does PRTG require?
To change display settings, spike filter, and limits, switch to the sensor's Overview tab and click the gear icon of a specific channel. For detailed information, please see the Sensor Channels Settings section.
Click the Notifications tab to change notification triggers. For detailed information, please see the Sensor Notifications Settings section.
For more general information about settings, please see the Object Settings section.
For information about sensor settings, please see the following sections:
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